John Galt Services staffs customer service and network operations centers based in the US, Canada, and the UK.

As a John Galt employee, you are FAR more than a voice on the phone! You are a customer service or technical professional who is perfectly fluent in English and (depending on customer requirements) at least one Asian language besides Bahasa Indonesia. You will be fully integrated as a remote member of our customer’s support operation, with broad responsibilities and a great deal of trust.   

We ONLY hire the most talented young professionals… because we believe in you!

Tasks & Responsibilities

  • Learn our customer’s process and plug into their existing support systems.

  • Function as a remote member of our customer’s support team, supporting their customers and completing other tasking as required.

  • Take on other responsibilities as needed.

Some of our clients purchase half-time resources. You may be assigned to two of these, in which case you will be dividing your time between two teams. 

Salary & Benefits

You are a highly educated, experienced professional who speaks several languages fluently. We will pay you accordingly.

New associates start at a probationary pay scale of IDR 10 jt / month gross (i.e. before taxes, deductions & benefits). You will spend your first month learning the client’s product and integrating with their systems.

If we retain you past the first month, your pay will increase to IDR 12 jt / month gross.

You will be evaluated by the same metrics our customer uses to evaluate their own team. We will pay a 50% bonus for any month in which you are evaluated in the 20% of the customer’s team by these metrics! This would bring your pay to IDR 18 jt / month gross. 

We also reserve a large pool of funds for staff perks, events & annual bonuses. If we are happy with your work, you will be VERY happy with your choice!

Also, our office is just minutes from the beach in Canggu, Bali. If you know, you know! 🌞🌴🏖️

Job Requirements

  • MUST HAVE FLUENCY in English, with a minimal accent.

  • PREFER FLUENCY in another Asian language like Japanese, Korean, Mandarin, Malaysian, Vietnamese, Thai, or Arabic.

  • Patience, an engaging personality, and a desire to contribute to a winning team. 

  • The ability to learn quickly and an aptitude for technical problem-solving.

  • Superior attention to detail.

  • Live within commuting distance of Canggu, Bali, or are willing to relocate.

You are supporting our customer remotely, but this is NOT a remote job! We will provide working space and equipment in Canggu, Bali. All work is performed on-site.

Work Visas

John Galt Services does NOT sponsor work visas! All candidates must be legally authorized to work in Indonesia.

Who Is John Galt?

Good question! Might help to show up at your interview with an answer.

Job Inquiry

We ONLY hire Indonesian citizens! If you are not an Indonesian citizen, please do not apply.